Episode 28 – Security and Systems Management Convergence Part II: The Resolution
Amrit Williams, CTO of BigFix, Inc. and Scott Crawford, Managing Research Director of Enterprise Management Associates (EMA), continue their conversation on the relationship between IT service management and IT incidence response management. Crawford believes that the general desire for management and security convergence breaks down when dealing with real world server and PC infrastructures. Crawford believes that new generations of tools often impact processes when they reduce the cost and complexity of infrastructure management while improving its overall quality.
